Delivery and Shipping

Here are some of our most commonly asked delivery and shipping questions

We currently only offer delivery in the United Kingdom and South Africa. If you’d like your order delivered in South Africa, please visit characterful.co.za.

The delivery cost is charged in addition to the cost of the book, and it will differ depending on your delivery address. As a guide, this is what you can expect delivery to cost:

Standard (5-8 working days to delivery): £3.99
Express (4-6 working days to delivery): £8.99

We currently only offer delivery in the United Kingdom and South Africa. If you’d like your order delivered in South Africa, please visit characterful.co.za.

Should you wish to have your book delivered elsewhere in the world, please contact us and we will quote you separately for international shipping.

If you have other delivery questions, please visit our FAQs for more information, or you can contact us and we will be happy to assist you.

Estimated delivery times:

Standard: Delivery 26th July to 31st July

Express: Delivery 25th July to 29th July

All our books are made specifically for each person, and truly special things take a bit of time. We will always do our best to get the order to you as soon as possible.

If you require a book sooner than our normal delivery times, please contact us and we will see what we can do to accommodate your request.

Yes, we will email you a tracking link when your order has shipped.

In the UK, we will use Royal Mail or DHL to deliver your order to you.

Depending on your delivery instructions, the courier will either leave the parcel in your specified safe place or leave a notification card with how you can retrieve your parcel.

If you know you won’t be home on the day specified for delivery, contact us and we will assist you with changing the delivery date.

No, unfortunately we can’t ship to a P O Box.

Contact Us

If your question has not been answered in the FAQs above, please contact us in the form below and we will be happy to help you.

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